Privacy Policy

Last Updated: January 14th, 2025

TowNGo Concrete (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://towngoconcrete.ca/), interact with us, or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us:

  • Contact details (e.g., name, email address, phone number).
  • Project-related information (e.g., location, description of concrete services requested).

b. Automatically Collected Information:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on the site, and other browsing data collected via cookies or similar technologies.

c. Information from Third-Party Services:

  • Data from social media platforms (e.g., Facebook) if you engage with our ads or pages.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services.
  • Respond to inquiries and provide quotes.
  • Improve our website and marketing efforts.
  • Send promotional emails or newsletters (only with your consent).
  • Serve targeted advertisements through platforms like Facebook and Google.

3. Facebook and Google Advertising

We use Facebook Pixel, Google Ads, and similar technologies to:

  • Track website traffic and engagement.
  • Serve targeted advertisements based on your browsing behavior.
  • Measure the performance of our advertising campaigns.

You can manage your preferences for these ads by:

  • Adjusting your Facebook ad settings here.
  • Managing your Google Ads settings here.
  • Disabling cookies in your browser settings.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers who assist in website operation, email communication, or advertising.
  • Regulatory authorities or legal entities if required by law.

5. Your Rights

Under GDPR (for EU residents) and other privacy laws, you have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Correct inaccurate or incomplete information.
  • Erasure: Request the deletion of your information.
  • Data Portability: Obtain your information in a portable format.
  • Opt-Out: Opt-out of marketing communications at any time.

To exercise your rights, please contact us at [Insert Contact Email].

6. Email Communications

We comply with the CAN-SPAM Act. If you receive marketing emails from us:

  • You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails.
  • We include our physical address and contact information in all emails.

7. Cookies

Our website uses cookies to enhance your browsing experience and for analytics. You can control cookie settings through your browser. Learn more in our [Cookie Policy].

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Security

We use industry-standard measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when it was last revised. Please review this page periodically for updates.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

TowNGo Concrete
Email: sales@towngoconcrete.ca
Phone: 905-651-2001
Address: 80 Federal Road. Welland, Ontario. L3B 3P2

Thank you for trusting TowNGo Concrete with your information.